Is this showing on the Turbo Tax website or the IRS website?
Turbo Tax would not know the reason there is a delay from the IRS side. You would need to follow the instructions here to contact the IRS so they can look into it.
As @CarissaM stated above, only the IRS would be able to provide information on why a return is delayed.
If you are claiming the Earned Income Tax Credit (EIC) and/or Additional Child Tax Credit, please see the below help article.
There are a lot of us that have this status on Where is My Refund. I wouldn't be concerned because there is another thread on this forum about this topic. I am also following a thread on Reddit where there are many more people experiencing this same issue. Don't let it make you concerned.
I don't know it pop up on Tuesday 15 and my 21st day was the 17th so I think that's got something to do with it. I have to keep calling the IRS to find out.
I called today have the same message after being accepted on 1/24. Irs said due to an error in processing. She also told me to allow up to 10 wks for it to be processed with that message
Yes, you can contact the IRS at (800) 829-1040, Monday through Friday, 7:00 a.m. - 7:00 p.m. local time. I recommend calling when they first open.
I check WMR today and it said this, so I decided to checked my account on the IRS website under transcript and it told me my refund deposit date. So just check the account on the irs website everyone if your feeling discouraged. I surely was until I went on the website and Sidney into my account on irs. I hope this helps.
Correction: When I check WMR (where’s my refund) on the irs webpage, it told me my return processing has been delayed beyond the normal timeframe. So after I read that, I signed into my irs account on there website and then selected the account transcript tab and it told me my refund deposit date. Sorry for the typos.
Most likely this is just due to a general processing backlog, so do not panic. The IRS does not notify TT of the reason(s). Also see:
Tax Season Refund Frequently Asked Questions | Internal Revenue Service (irs.gov)
Don’t mean to keep asking ?’s but what did your WMR say before that? And what is your cycle code?
It just kept saying you that the urs have received my return and it is being processed. Topic code 152
This is so frustrating. I've never been delayed before and don't have EITC or Child credits. I'm on day 18 of processing (accepted 2/1) and this message popped up. What's more frustrating is that apparently this is a widespread thing - FURTHER delaying refunds.
I have this message and just went into my acxount transcript and it is saying I have error codes 971 and 570 so mine is delayed and it is showing my return to $400 less then what it was supposed to be. Does anyone know if this is because my place of employment for this year had me marked as married filing separately instead of single? I have never been married and not quit sure why they would put that!! THANKS
If you don’t already have one, make a account in the irs website and once your done, scroll to account transcript and it may show your deposit date like it shown mine yesterday. But beings though you just filed, I don’t know how soon it may be on there. I filed 1/28
You may need to check again. That’s not the date you should be receiving your deposit. I seen that same date on mine, but you have to look at where it says refund for February