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New Member
posted Mar 11, 2021 12:33:16 AM

Was supposed to receive refund by 3/4/21 and have not. What to do?

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1 Replies
Level 15
Mar 11, 2021 12:35:10 AM

So this IRS WMR tool says the funds have been sent?

https://www.irs.gov/refunds

If the IRS has actually sent the funds, the IRS says to allow up to 5 days due to variations in bank processing procedures and times.   But it usually doesn't take that long.

 

Have you checked with your bank to see if they show a pending deposit, or if they know if one was refused and sent back?

Also, there may be another link in the chain that you can check if you used the following service:

Did you have any TurboTax fees that you chose to pay out of the Federal refund?  If so, the funds go first from the IRS to a temporary account at an intermediary bank where the fees are subtracted.   Then that intermediary bank sends the rest of the funds on to your bank (or card.)   If you used that method to pay fees, and if the IRS has actually released the funds, we can tell you how to check on the funds at the level of the intermediary company (SBTPG).