Please clarify your question include as many details as possible.
I am unable to save a session for future work. when I click on file/save or save as, I am told that the file does not exist and to check the file name
Other community members with the same problem have stated that it is a problem with Windows 10 that is causing this error and stated that following the directions below worked for them:
To workaround:
Hopefully will be able to save your Turbo Tax file under
C:\Users\yourname\documents\TurboTax\2019 your info
Please click https://ttlc.intuit.com/community/taxes/discussion/re-cannot-save-tax-file/01/991452/highlight/true#M358399 to read more in the community thread.
If you continue to have problems, please click on the Contact Us form https://support.turbotax.intuit.com/contact/. We’ll help you connect with the right expert for your specific problem.
This is an old thread, do you still need assistance with saving? If so, are you trying to save a tax file or a PDF?
The old thread at least pointed me in the right direction, and I solved my problem. I had a similar problem a couple years ago when I moved TurboTax from an old computer to a new one. Thanks again.
I purchased Turbo Tax today through Costco. I filled out the entire tax questionnaire. I'm at the point where it says: "Do you want to keep this new document?" It asks me to create a password and a security question. The form will not accept a password and keeps telling me I'll delete the document if I don't save it. I'm STUCK.
It would be best to give us a call here, so we can better assist you. @GoingInsane