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Returning Member
posted Mar 1, 2025 3:08:28 PM

UNABLE TO PRINT

I finished both federal and state and went to print for mail filing and it just cycles and closes with a beep.

 

0 1 322
1 Replies
Expert Alumni
Mar 4, 2025 3:06:18 PM

This was a problem but was corrected in a recent update.

 

You may need to do a manual update. 

What is a manual update?

 

You can try these steps to resolve if you are using the online version:

  • Clearing your Cache and Cookies
  • Using a different browser
  • Opening an Incognito Window