Here's a workaround I found. In TurboTax under the File menu, select Preview. A small window will open showing your return, but the only option is to Close. However, if you hover your mouse over the return, there is an open in Adobe Reader icon just to the right of the magnifying glasses. Click that and Reader opens. From there you can print.
You must have a PDF compatible viewer installed to print the tax returns, such as Adobe Reader
I do have Adobe Reader and have for many years. So it's not a reader issue......
Which TurboTax program are you using? The online web-based or the desktop installed on a personal computer?
Turbo Tax Premier on a Desktop. I had the same issue last year until Turbo Tax did an update.
I also have the 2024 TurboTax Premier edition for Windows on my PC. Just did a print test and printed out the Filing Instructions page for a tax return with no issues.
Have you updated your software to the latest release?
Click on Online at the top of the desktop program screen
Click on Check for Updates
I have checked for updatesssssssss. There isn't even a print button on the print screen for the tax return. It gives the list of forms to print but NO PRINT BUTTON. So I can't print them.
I even clicked on SAVE PDF and it doesn't have a Button to save it. If I open the forms button at the top, then it shows the forms in PDF format.....
Yes to the first screen. Most of the second screen, but neither the Save, Print or Cancel Buttons appear.
@redunkle Well, I am at a loss on why the Form selection window does not show you the buttons for Save as PDF, Preview Print Copy or Cancel.
You will need to contact TurboTax support to inform them of this issue. Maybe (?) they can help.
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
Can you post a screenshot of the buttons missing? Maybe your screen isn't big enough to show them? Maybe you can scroll down to get them? You can move that second print box around on the screen. Try moving it up higher on the screen. And then grab a bottom corner to expand it.
I have the exact same issue and I also do have Adobe pdf Viewer installed. There's no place to click to save or print returns. It must be a Turbo Tax issue.
I have this same issue. I am also using the desktop version.
I am also unable to print my returns or save them as a PDF. I click on Print Returns, the program tries but produces nothing.
Desktop Turbotax Premier 2024
Macintosh
All Systems up-to-date.
Here's a workaround I found. In TurboTax under the File menu, select Preview. A small window will open showing your return, but the only option is to Close. However, if you hover your mouse over the return, there is an open in Adobe Reader icon just to the right of the magnifying glasses. Click that and Reader opens. From there you can print.
I have been given a work around by another member, but it still doesn't fix the programs issues.
Make sure all your forms are available for print. TurboTax does not to permit printing or saving as a PDF until all forms are available & loaded onto their program.
Use this link to reference when your tax forms will be available. You can search by TurboTax Product and for IRS and State-Specific Forms.
As a possible work around, see this post in community from last year: https://ttlc.intuit.com/community/state-taxes/discussion/successfully-printed-south-carolina-2023-income-tax-return/01/3196997#M156765
That solution of going to the preview and printing, didn't work for me. Maybe because some forms are still not available for printing? I hovered over the preview return but never saw a magnifying glass or Adobe Reader icon appear.
I discovered that I was able to see the buttons after I enlarged the size of the box. However, the box still shows that I can't print or save my state tax forms. How is the program stating that certain forms are not available yet to print (in my case, NY state) when I have already successfully filed my taxes and they have been accepted by both the IRS and by NYS?
In case this helps someone else, I have my 2024 tax return completed and tried to print it. However, the buttons or icons to print or save to pdf were not shown in the pop-up window. There was a box in the lower right corner of the pop-up window that my state return was not ready as some forms were still being revised, and logically, there were no state forms listed as an option to print. I tried to print just the federal (with or without various worksheets), but the buttons were still not displayed. I suspected they were being overlaid with the state warning message. I was able to switch to Forms view and print individual forms.
After much trial & error with TurboTax support we discovered that if the state return was removed, it would print the federal. If you have not made any updates to your state return, this seems safe, but you will need to restart the state, which will import data from the federal. If you have made changes already on the state return, they will obviously be lost. The other option would be to print individual froms from the Forms view....or just wait until the forms for you state return are finalized.