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New Member
posted Feb 15, 2023 9:16:36 AM

TurboTax says I never replied for a refund advance?

I filed my taxes a couple days ago, I applied for the refund advance. I got prequalified for X amount of money and on the app it was showing me my pre-qualifications and how long it should take. But now in the app, the information is missing TurboTax said I never filled out the application, but I did set up the Credit Karma debit card for the refund. What can I do?

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1 Replies
Intuit Alumni
Feb 15, 2023 9:51:05 AM

Check your return to make sure it includes a copy of the Refund Advance. If it doesn’t, you possibly didn’t go through all the steps, or you accidentally selected other payment method which will automatically cancel your RA application.