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Returning Member
posted Mar 24, 2021 9:10:45 AM

TurboTax said my efile return was accepted on 02/25/2021, but where's my refund gives me an error. I know the info I enter is correct

You may not have entered your information correctly. Please verify your personal tax data and try again.

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1 Replies
Level 15
Mar 24, 2021 10:13:11 AM

First, be sure you are entering just the amount of your Federal refund.  Do not adjust for state, nor for any TT fees coming out of it.  Unfortunately, the Where's My Refund site has been erratic and unreliable.  But if TT told you the IRS Accepted your filing for processing, then the government has it.  (Approved is a later step, but TT receives no further updates once Accepted.)  Calling the IRS will not help, and the IRS has implored taxpayers not to call them.  Lots of other folks are still waiting, so please continue to be patient.  Also see:

Why is my tax refund taking so long? The IRS may not tell you, but this report offers clues (msn.com)

What led to IRS backlog: ‘Thin workforce,’ new pandemic relief programs | Federal News Network