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New Member
posted Feb 11, 2023 12:24:21 PM

Turbotax download from fidelity no log on page

Earlier this year I imported tax forms from Fidelity via TurboTax.  Couldn't get all the forms at the time.  Now the forms are all available.  When it tries to go to the log on page to Fidelity, it opens a page full of big black dots.  Nothing else opens.  Help!!!

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4 Replies
New Member
Feb 11, 2023 12:27:54 PM

I should also mention that because I can't log on, I can't download my fidelity tax forms.  Edge is my default browser and I reset all settings to the default.  Also tried Chrome.  No success.

 

Level 1
Feb 11, 2023 1:00:34 PM

I'm having the same Fidelity download problem.  I just get a big (1" diameter) black dot.  Nothing else. 

Level 1
Feb 11, 2023 1:05:19 PM

I just tried again and it opened.  Perhaps Fidelity was down for a bit.

Intuit Alumni
Feb 12, 2023 11:34:35 AM

Happy to hear it is now working for you. 

 

Please let us know if you need further assistance. @ceekerr2