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posted Aug 15, 2022 9:37:26 PM

Turbotax desktop premier 2021 will not print on mac, freezes, spinning wheel of death

I am using TURBOTAX DESKTOP PREMIER TAX YEAR 2021 MAC DOWNLOAD WITH STATE (NY). I am on a macbook pro 16", 2019 running mac OS 11.6.6. I have just filed my taxes after filing an extension in April, but I cannot print out my taxes. Every time I try the program freezes -- the mac spinning wheel appears and spins endlessly, the 'force quit' menu says turbo tax is not responding, and it stays like that forever until I force it to quit. I've tried 3 times, same result every time.

I doubt that anyone can tell me how to fix this, but can someone tell me how to contact some human being at intuit that can fix this problem for me? Thank you!

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Level 15
Aug 15, 2022 10:25:33 PM

5am-5pm Pacific Time (8-8 Eastern) Monday - Friday
https://support.turbotax.intuit.com/contact

800-446-8848