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New Member
posted Mar 11, 2025 9:25:11 PM

Turbotax desktop cant import from brokerages

I purchased TT because i could import 1099 from brokerages. However, the desktop version failed to import from any of them like Fidelity, Robinhood. Always gave me the internal error. I had to use to the online version to to import then save to a file then open with TT desktop and continue. I filed using TT desktop but now i need to amend my return but and I can only do it using the TT desktop. Again, It wont let me import 1099s. What should I do?

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4 Replies
Expert Alumni
Mar 15, 2025 5:24:44 PM

If you are having issues with 1099 import, see the link below for help:

 

New Member
Mar 16, 2025 7:16:09 AM

The issue is I can import if I use the online version. The desktop version won’t let me import anything. 

Level 15
Mar 16, 2025 10:49:29 AM

@c-yuong 

 

Do you use a VPN?

 

I think some folks had success if they turned off their VPN temporarily.

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I think that in a prior year, some folks found that if the logged into their brokerage account first, on a separate tab...that it worked then  (seems like a wild guess on that though).
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I didn't have any issues with a Fidelity import into Premier Desktop (Windows) on 3 March.

 

New Member
Mar 16, 2025 12:20:17 PM

I thought that was the case too but I didn’t have VPN, I even turned off antivirus. What weirder was I had vpn last year and it worked fine.