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Returning Member
posted Feb 29, 2024 11:18:36 PM

TurboTax Desktop 2022 claims I didn't efile, but email and IRS record say I did?

Hello,

I was trying to confirm my 2022 AGI for efiling by checking TurboTax Desktop 2022.

Upon opening my return, the software claims that I didn't e-file my tax return on E-file status tab?

 

Why is this happening? I clearly received two emails from Turbotax informing both returns (fed, state) had been accepted, and IRS website clearly shows my AGI number for 2022. 

 

It is a known problem? how could I fix it? 

0 2 358
2 Replies
Level 15
Feb 29, 2024 11:28:35 PM

I wouldn't worry about that.  You know it was filed.    Or maybe you have another file?  

Level 15
Feb 29, 2024 11:38:42 PM

After a quick search, it appears there was a problem like this last year with a few threads about 2022 efile status not updating in desktop TT for some users.  Several of these users were using Mac.  I think TT investigated, and ultimately a subsequent software update fixed it (I think) at least for some of those users in the threads.