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New Member
posted Dec 5, 2023 7:35:26 AM

TurboTax 2023 Download for Canada

I posted yesterday and forgot to indicate that I need it for Canada.

It seems that TurboTax 2023 is only available on-line in Canada, which I do not want.

As a matter of fact I do not have an option to post anything when I select Canada.

If anyone from TurboTax/Intuit reads this please advise if the Downloaded 2023 version is no longer available in Canada

0 10 7907
10 Replies
Level 15
Dec 5, 2023 7:45:41 AM

Go to this TurboTax Canada website to purchase one of the 2023 download editions - https://turbotax.intuit.ca/tax/software/download

New Member
Dec 5, 2023 8:11:22 AM

Unfortunately that is for 2022.

I need the new one for 2023.

Level 15
Dec 5, 2023 8:18:49 AM

Then you will need to contact TurboTax support in Canada.

Go to this TurboTax Canada website for assistance with a Canadian tax return or the TurboTax Canada editions - https://turbotax.community.intuit.ca/turbotax-support/en-ca

New Member
Dec 5, 2023 9:39:12 AM

Thank you all for your responses.

Unfortunately TurboTax Canada support seems to be  nonexistent.

Joining the Canada community redirects me to .... right here.

There is no contact information nor is the single support phone number useful.

Calling TurboTax Canada gets you an IVR that has a few canned responses but no ability to ask a simple question: will I be able to purchase TurboTax 2023 for Canada to download to my PC?

I have used TurboTax for so many years that I hate to switch, but I guess I will have to

 

Again, thank you all for trying :0(

Level 15
Dec 5, 2023 9:55:05 AM

1)  I'd just stick with the Canada download purchase website, and wait until after 1 Jan and try checking for the download for 2023 again at that time.    Unfortunately, they don't tell us (in USA) when their 2023 software will be ready for purchase.

 

2)  "Joining the Canada community redirects me to .... right here"  :  Just guessing, but maybe you have to create a new UserID/Pwd for them.....on that Canada community website.  Using the one you may have created on the USA website might be the problem.   The new one would have to be different too..   If you do create a new UserID/PWD there...keep close track of it.   You'd have to use that Canada-specific UserID to Buy/Download their software, as it won't show up in the USA-created account.

Level 15
Dec 5, 2023 10:00:46 AM

@Moose70 

 

I dug around "Over there"....looks like after ~18 Dec   (FOR Canda Software):

 

When will the software be ready for year 2023 returns? (intuit.ca)

 

 

Level 15
Dec 5, 2023 10:00:58 AM

@Moose70 I got into the TurboTax Canada community and was able to find this answer concerning the TurboTax Canada desktop editions for 2023 - https://turbotax.community.intuit.ca/community/filing/discussion/20213-download-software-when-will-it-be-available/00/3113654

New Member
Dec 5, 2023 10:55:56 AM

Thanks again to all responders.

I will try to be patient and check again in the new year

Happy Holidays to all

New Member
Dec 5, 2023 2:19:55 PM

when I try to order TurboTax 2023 Canadian Edition, I have only one option, and that's for 2022 version. When is the 2023 Tax year available?

Level 15
Dec 5, 2023 2:24:33 PM


@tkingdon wrote:

when I try to order TurboTax 2023 Canadian Edition, I have only one option, and that's for 2022 version. When is the 2023 Tax year available?


As already posted on this thread - https://turbotax.community.intuit.ca/community/filing/discussion/20213-download-software-when-will-it-be-available/00/3113654

The TurboTax Canada 2023 desktop editions should be available on December 18