Turbo Tax sent me an email shortly after I filed my federal return in April, saying that my federal return was accepted. However, the IRS site says that I haven't filed. My check to them cleared.
How can the IRS say this, and how can I have my status changed? I can never reach them by phone.
@winthorpe2 -if you have the email stating 'accepted' , then the IRS has it. Don't worry about it. The IRS is woefully behind processing tax returns, esp. if you have anything on Line 28 (child tax credit), Line 30 (Recovery Rebate Credit)...... it'll eventually clear.
How long you may have to wait: The IRS understands the importance of timely processing of tax returns and refund issuance. We have processed all error free returns received prior to October 2021 and continue to work the returns that need to be manually reviewed due to errors. We are continuing to reroute tax returns and taxpayer correspondence from locations that are behind to locations where more staff is available, and we are taking other actions to minimize any delays. Tax returns are opened and processed in the order received. As the return is processed, whether it was filed electronically or on paper, it may be delayed because it has a mistake including errors concerning the Recovery Rebate Credit and the Child Tax Credit, is missing information, or there is suspected identity theft or fraud. If we can fix it without contacting you, we will. If we need more information or need you to verify that it was you who sent the tax return, we will write you a letter. The resolution of these issues could take 90 to 120 days depending on how quickly and accurately you respond, and the ability of IRS staff trained and working under social distancing requirements to complete the processing of your return.