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New Member
posted Jun 6, 2019 3:47:49 AM

Turbo tax refund

I was charged for two state efiles, but I didn't efile anything! I need a refund from turbo tax. Order # [Removed] Date 3/28/17 Total paid $48.14

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1 Best answer
New Member
Jun 6, 2019 3:47:54 AM

If you did not E-file using TurboTax but was charged, please contact a phone representative, all billing inquiries must be handled by a phone representative. Follow the below instructions on how to contact TurboTax by phone.

https://ttlc.intuit.com/replies/3300041

4 Replies
New Member
Jun 6, 2019 3:47:50 AM

Did you file online or did you use a CD/download?

New Member
Jun 6, 2019 3:47:52 AM

I used a friends downloaded turbo tax

New Member
Jun 6, 2019 3:47:52 AM

If you used a download, then I'm afraid that TurboTax cannot refund for e-filing, since the e-file charges are from the state and federal government.

New Member
Jun 6, 2019 3:47:54 AM

If you did not E-file using TurboTax but was charged, please contact a phone representative, all billing inquiries must be handled by a phone representative. Follow the below instructions on how to contact TurboTax by phone.

https://ttlc.intuit.com/replies/3300041