Turbo Tax owes me money for my 2022 taxes federal and state. They processed the refund to an old card and visa doesn’t allow that kind of transfer anymore. What should i

My bank said I need an avg deposit or they need to issue a check in the mail. I was told previously that turbo tax could only refund it the same way they issued it. What should I do?

22905

Level 15

May 11, 2024 12:19:30 PM

You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

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Turbo Tax owes me money for my 2022 taxes federal and state. They processed the refund to an old card and visa doesn’t allow that kind of transfer anymore. What should i