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Level 1
posted Jan 20, 2021 8:55:27 PM

Turbo Tax 1/4 MIA deposit

The IRS is blaming TurboTax. TurboTax is blaming the IRS. Look I DONT care who is at fault, I just want MY money. The fact that neither have a legit answer as of today (1/20/21) on where it is or even when it will arrive.....thats a problem. I waited two weeks before I decided to say something, but now its offically ridiculous. I even signed up to change my account and was supposed to receive funds in five days OR I would get an email with further steps. #NOTHING

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Level 4
Jan 21, 2021 5:53:18 AM

We appreciate your patience as we try to respond to everyone as quickly as possible. Stimulus payments are issued by the IRS, not by TurboTax. We do not have direct information about your stimulus payment.

 

For the most up to date information on if you are eligible and when and where you can expect a payment, they suggest you visit the IRS Get My Payment tool: https://www.irs.gov/coronavirus/get-my-payment

 

  • If you received your stimulus on your Turbo card and need a replacement card, we can help you get a new one. If your address has not changed in the last year, you can get one through the automated phone system by calling (888) 285-4169.
  • If your address has changed, you will need to talk to a live agent to get a replacement card sent to your current address by calling (888) 285-4169. 
  • If you have closed your Turbo account, you will need to contact the IRS for next steps.

  •  

    For more information, please visit our Stimulus information page here: https://turbotax.intuit.com/stimulus-check/

     

    -Ruben