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New Member
posted Jun 1, 2019 12:51:45 PM

Turbo seems to be stuck

after entering dependent

0 1 352
1 Replies
Intuit Alumni
Jun 1, 2019 12:51:46 PM

Try to refresh your browser and clear out your cookies. If that doesn't work, try clearing your browser's cache. Then trying logging out and logging back into TurboTax. You should also use a different browser. These articles will show you how to do it.   

This one shows how to delete your cookies.   

https://ttlc.intuit.com/replies/3301745  

This one will help you clear your cache.  

https://ttlc.intuit.com/replies/3302272