Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Feb 15, 2020 4:36:10 AM

TT says my refund is due on or about Feb 22nd. When I go to the IRS tool and enter my data, it states that it can't find my data. Should I worry?

0 7 913
7 Replies
Level 5
Feb 15, 2020 4:43:48 AM

Hi, are you just putting in your federal amount or both federal and state together. Try just putting in your federal amount .

Returning Member
Feb 15, 2020 9:06:32 AM

If u dont mind me asking when did u get accepted and did it change today 

Intuit Alumni
Feb 15, 2020 3:14:34 PM

This is normal. It can take anywhere from a few days to 3 weeks to update. Until the IRS starts processing it on their own, you may not find record of it or the website may say that you have put in incorrect information when tracking your federal refund. As your return moves through the system, the status of it will be updated. Continue checking the Where’s My Federal Refund tool for updates. Updates are made daily, usually overnight.

 

What does pending mean. https://ttlc.intuit.com/community/return-status/help/what-does-pending-mean/00/26331

 

Please use this link to track your refund from the IRS. https://www.irs.gov/newsroom/use-the-wheres-my-refund-tool

New Member
Feb 17, 2020 4:41:57 AM

It was accepted on Feb 1.  It finally showed up yesterday on the IRS site after I posted here stating "Return Received."

Intuit Alumni
Feb 17, 2020 8:35:32 AM

The estimate on the Turbo Tax website is based on the general estimated dates from the time you filed your return. The best way to track your refund is by using Where's My Refund website. 

New Member
Feb 18, 2020 2:20:12 PM

TT said it was accepted on 2/1.  IRS didn't show received until 2/16.  Still nothing further as of today.

Intuit Alumni
Feb 18, 2020 3:24:28 PM

This is actually normal. TurboTax updates what stage your return is in and the IRS site updates when you can expect your refund:

Once your tax return has been submitted, the most up to date information will come from the IRS.

It can take anywhere from a few days to 3 weeks to update. Until the IRS starts processing it on their own, you may not find record of it or the website may say that you have put in incorrect information when tracking your federal refund. As your return moves through the system, the status of it will be updated accordingly. 

Continue checking the Where’s My Federal Refund?  tool for updates. The most up to date information will be there. TurboTax does not get the updates about your refund.

Please see below for more information on what accepted means:

https://ttlc.intuit.com/community/return-status/help/what-does-accepted-mean/00/26285

See the video in this link for a really good explanation of the process: 

https://www.refundschedule.com/irs-wheres-refund-status-bars-disappeared/