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New Member
posted Jul 29, 2019 5:41:31 PM

Trying to access previous years tax returns. Tax return & documents says I have not filed with turbotax

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1 Replies
Level 15
Jul 29, 2019 5:44:47 PM

That's common to end up with multiple accounts.  First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address.  Run the tool against any email addresses you may have used     

https://myturbotax.intuit.com/account-recovery/

 

Or you used the Desktop CD/Download program.  Then the only copies are on your computer.