Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Mar 30, 2025 8:19:26 PM

Topics: Billing / Subject: Request for Refund of software processing fee – Incorrect Filing as Resident (I'm a Nonresident)

Dear TurboTax Support,

I'm writing to kindly request a refund for my recent TurboTax filing. I mistakenly used TurboTax to file my 2024 tax return as a resident, but I'm a nonresident alien(F1) and should not have used your service. I've since corrected my mistake by filing an amended return using Sprintax. I would really appreciate a refund for the fees I paid. My TurboTax order number is: [removed] Thank you for your understanding and support. Sincerely, [PII removed]

0 1 2339
1 Replies
Expert Alumni
Mar 31, 2025 5:03:48 AM

For billing issues you can contact the TurboTax Support Phone Number