There is no where to change my banking info on my refund page - I no longer have the acct on file.

You have to go to Step 2 in the FILE section.

 

HOW TO CHANGE OR ENTER BANKING INFORMATION FOR REFUND

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/change-transferred-direct-deposit-information/L77NCbU6D_US_en_US?uid=m6tuh572

 

 

You cannot  change banking information while your return is in pending, nor can you change it after the return is accepted.  The IRS does not allow it.

If you haven't filed your return, follow the steps below 

 

• From your Tax TurboTax Online Home screen Locate Review and File. Click on Finish and File
• You will see the last 3 steps of your return. Click and revisit Step 2 Your refund info. 
   

If you have already filed your return and it has been accepted by the IRS for processing you won’t be able to change it. You need to contact the IRS to try to expedite this process. They will put a hold on the direct deposit and issue a paper check instead. 

 

Click on the link below for additional information
 

What if I entered the wrong bank account for direct deposit?

 

If you are having trouble accessing Step 2, and are working on TurboTax Online, try using a different web browser.

 

** If you are using the phone/tablet app, try changing to laptop/computer if possible. If you do not have access to a computer, switch to a web browser within your phone or tablet, and sign in from there.