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New Member
posted May 3, 2025 2:06:07 PM

The software for 2023 taxes would not work on my computer. I filed with Dept of Revenue instead, and am requesting a refund please. The amount is $83.48. Thanks!!

Date of purchase was April 30, 2025.

0 2 2596
2 Replies
Level 15
May 3, 2025 2:11:58 PM

Submit an online refund request within 60 days of receipt here,
https://support.turbotax.intuit.com/forms/refund-request.jsp

 

Why didn't it work on your computer? Do you have Windows 10 or newer or Mac os 12?

 

Or are you in Canada?  

Level 15
May 3, 2025 2:14:12 PM

Sorry that was an old link.  Try this one.  You can use this online refund request form
https://ttlc.intuit.com/community/tax-topics/help/how-do-i-request-a-refund-for-my-turbotax-product/00/964034