my direct deposit was already sent ,but my account was closed.i was told it goes back to TurboTax first then the IRS.they haven't received back yet?
TurboTax does not receive your refund at all or even touch your refund. If you chose to have your TurboTax fees deducted from your federal refund, the refund processing is handled by the third party bank, and the refund will be sent back to that third party bank. That bank might issue a check to you, or they might send it back to the IRS.
Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction.
You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com
https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service
If you chose to have your fees deducted from your federal refund, but entered wrong or closed bank account information for your direct deposit, you might have an aggravating, frustrating situation. Your refund will go back to the third party bank. The third party bank might issue and mail you a check, or they might send your refund back to the IRS and then you will have to wait for the IRS to mail you a check.
If the third party bank mails the check, it will come in a plain envelope via first class mail so make sure you open all mail and do not assume anything is junk mail without opening it. While you are waiting, make sure that the address you entered on your tax return is correct, or your problem will be even worse.