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Returning Member
posted Mar 4, 2020 9:32:24 PM

The irs has sent my refund and I want to know where my money is? Shouldn’t be that hard to answer

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3 Replies
Level 15
Mar 4, 2020 9:41:13 PM

@leviduke1990 

 I see you have duplicate threads on this issue.  Unfortunately, in the other thread I answered you didn't explain anything at all--only "Where's my money?"--and no info that your refund had been sent.   Duplicate threads and lack of information can lead to confusion and redundancy.

 

How do you know the IRS has sent the funds?   Does this IRS WMR tool say the funds have been sent?

https://www.irs.gov/refunds

If the IRS has actually sent the funds, the IRS says to allow up to 5 days due to variations in bank processing procedures and times.   But it usually doesn't take that long.

However, there may be another link in the chain that you can check in the meantime if you used the following service:

Did you have any TurboTax fees that you chose to pay out of the Federal refund?  If so, the funds go first from the IRS to a temporary account at an intermediary bank where the fees are subtracted.   Then that intermediary bank sends the rest of the funds on to your bank (or card.)   If you used that method to pay fees, and if the IRS has actually released the funds, we can tell you how to check on the funds at the level of the intermediary company (SBTPG).

Returning Member
Mar 10, 2020 3:57:43 AM

Yes the irs has sent my refund and I would like the info on checking my refund status threw your third party bank

Intuit Alumni
Mar 10, 2020 9:06:22 AM

@leviduke1990

If you checked the status of your refund from the IRS Where's my Refund? page and it says that your refund was sent to your bank you can check here to see the status of your refund deposit from TPG to your bank, TPG is who handles the transaction when you request to have your fees paid from your refund: https://taxpayer.sbtpg.com/login

Please see this for more information: https://help.sbtpg.com/hc/en-us