Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 4, 2019 11:51:10 AM

The fees from turbo tax was already taken from what my original refund would have been and then when my direct deposit posted today turbo tax took another fee!

0 3 1075
3 Replies
Intuit Alumni
Jun 4, 2019 11:51:11 AM

The option to pay with your refund is called Refund Processing.  There may be a charge for this service, depending on your situation and which add-ons you choose. We'll display the fees, if any, when you get ready to file.  

Fees (if any) are charged once, when the IRS processes your return.  This is the fee for the actually Refund Processing Service.  There will also be a TurboTax fee for preparation of your taxes (i.e. Plus, Deluxe, Premier, etc.).  

If your return is rejected, you might have to enter your bank account info again, but we won't charge you a second time.  Read more below:  https://ttlc.intuit.com/replies/3301372

New Member
Feb 26, 2020 7:25:39 PM

After tt takes out the fees when will i see it in my bank i bank with chase!

Intuit Alumni
Feb 26, 2020 7:40:26 PM

@Amiyahndaleiyah2  You should see your refund in about 1 to 2 days after Santa Barbara Tax Products Group receives it. Please visit their website for more information, https://taxpayer.sbtpg.com/