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New Member
posted Apr 13, 2025 10:58:10 AM

The document could not be saved.

When I try to save the file (or autosave) I get this message "The document “xxfilenamexxx” could not be saved. This happens when I try to Efile as well which stops the File transmission. HELP!

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1 Replies
Expert Alumni
Apr 17, 2025 7:08:02 AM

Please call TurboTax Customer service if you are still experiencing this problem.  Here is a link:  Turbo Tax Customer Service