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New Member
posted Jun 7, 2019 3:44:22 PM

The Card That I Wanted My Refund To Be Sent To I Can't Use Because Someone Already Have An Account Using My Name The Lady Said Their Bank Will Reject It

Direct Deposit Change

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1 Best answer
New Member
Jun 7, 2019 3:44:23 PM

Detailed Instructions:

  1. Ensure the box underneath the account info stating I want my refund deposited into this account is unchecked.
  2. Scroll down and click Continue.
  3. A page will display that says, Let's get your bank account info.
  4. Enter your new or updated account info you want your 2016 refund deposited in to.

4 Replies
New Member
Jun 7, 2019 3:44:23 PM

Detailed Instructions:

  1. Ensure the box underneath the account info stating I want my refund deposited into this account is unchecked.
  2. Scroll down and click Continue.
  3. A page will display that says, Let's get your bank account info.
  4. Enter your new or updated account info you want your 2016 refund deposited in to.

New Member
Jun 7, 2019 3:44:25 PM

TurboTaxKayla I Have Already Filed My Taxes Can I Still Change It

New Member
Jun 7, 2019 3:44:27 PM

If you have already filed,

You cannot change or add anything on the return that you just e-filed.
The only option is to Amend the return and re-submit.

New Member
Jun 7, 2019 3:44:29 PM

OK Thanks!!