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New Member
posted Jun 22, 2021 11:17:45 AM

The amount that TurboTax said I should receive for my state tax differed significantly from what I actually received as a refund.

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5 Replies
Level 15
Jun 22, 2021 11:19:56 AM

Did you receive more -- or less?   The state does not tell TurboTax anything when they change your refund.   They will send you  a letter.

 

MY STATE REFUND WAS LESS THAN I EXPECTED

The state will send you a letter explaining the change.  TurboTax does not get any feedback from your state after your return is accepted, so no one at TT knows why your state refund was less.   Did you owe back taxes, child support, or student loans?  Traffic fines, etc.?

 

 

https://ttlc.intuit.com/community/state-taxes/help/how-do-i-contact-my-state-department-of-revenue/00/25573

New Member
Jun 22, 2021 11:28:12 AM

Much less.. Letter received from the state requesting receipt of all tax docs, which I provided. State then adjusted the amount and sent the smaller refund. All of the same docs were submitted (and filed directly) through TurboTax so I'm just confused as to how the program said I would receive so much more. Nothing previously owed to the state, back taxes , fines, etc.  

Level 15
Jun 22, 2021 11:30:51 AM

The information flows from the federal return to the state return.   Better check the entries that were made when you prepared your federal return to see if you keyed in an incorrect amount from a W-2 or some other income document.   Look closely at what you entered from boxes 16 and 17 of your W-2(s).

New Member
Jun 22, 2021 11:56:39 AM

I appreciate the responses - thank you for trying to assist with this!

 

However, I don't see any entry errors and there were no issues with my Federal return - it matched exactly as stated by TurboTax.. I'm at a bit of a loss here

Level 15
Jun 22, 2021 11:58:21 AM

Only your state can explain----call the state to get an explanation if you do not get a detailed letter from them.