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New Member
posted Jul 29, 2024 1:03:53 PM

Taxes were accepted on 1/24 Then I get a letter from IRS to make sure I am who I am They call it ID Me. That was in March 2024 still not received my refund

I changed banks and that was the reason for the IDMe

0 3 38499
3 Replies
Level 15
Jul 29, 2024 1:05:28 PM

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 3 for all other inquiries
It should then transfer you to an agent.

New Member
Sep 19, 2024 5:37:58 PM

I still have not gotten anything from the irs so I will try again tomorrow 

 

Level 15
Sep 19, 2024 6:44:15 PM

Did you set up the ID -Me account?