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New Member
posted Apr 22, 2020 1:26:04 PM

Tax Year Prior to 2020: I haven’t received my stimulus check yet can you check and see if it has been sent?

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3 Replies
Expert Alumni
Apr 22, 2020 1:40:29 PM

This is a public forum, and we do not have access to your return or account here. 

 

The IRS has not given TurboTax any official guidance as to when stimulus payments for every taxpayer will be released. As long as you provided your direct deposit information/card information or mailing address information, you will receive the stimulus when it is released to you (as long as you otherwise qualify for it).

 

The IRS rolled out the "Get My Payment" tool here. According to IRS.gov, you can use the "Get My Payment" application to:

  • Check your payment status
  • Confirm your payment type: direct deposit or check
  • Enter your bank account information for direct deposit if the IRS doesn't  have your direct deposit information and if they haven't sent your payment yet.
  • Receive paper check payments: If you moved since you last filed, let us know your new mailing address.

 

According to the IRS FAQs:

 

Get My Payment will display one of the following payment statuses:

 

1. Payment Status (one of two statuses) –

  • A payment has been processed, a payment date is available, and payment is to be sent either by direct deposit or mail.
  • You are eligible, but a payment has not been processed and a payment date is not available.

2. Need More Information – You are eligible for a payment, but we do not have your direct deposit information. You will be given the opportunity to provide your bank information once you have properly verified your identity. Direct Deposit is the fastest way to get your EIP.

 

3. Payment Status Not Available – We cannot determine your eligibility for a payment at this time. For example, you didn’t file either a 2018 or 2019 tax return, or you recently filed and the return has not been fully processed.

 

If a payment date is not provided, updates to your payment status are made no more than once per day.

New Member
Jan 6, 2021 6:29:27 AM

When I talk to the irs this morning they were sent to turbo tax bank,  the one that issues I ur tax refund when we go through this company ... however I see your company is refusing to send it to the customers instead are sending them back to the irs ....

Expert Alumni
Jan 7, 2021 11:18:37 AM

If you have been notified that your stimulus payment is being deposited on your Turbo Visa Debit Card, that’s because you chose this method for your refund on your most recent tax return.   Click this link to see more information:  Access Your Stimulus Payment on Your Turbo® Card | TurboTax® (intuit.com)

 

Plus, more information on the Second Stimulus Check can be found here:  Get Your Second Stimulus Check | TurboTax® Official Guide (intuit.com)