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New Member
posted Jun 7, 2019 2:58:59 PM

Tax return being reviewed by INTEGRITY AND VERIFICATION OPERATIONS

Still don't have my refund after 6 months

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1 Best answer
Level 15
Jun 7, 2019 2:58:59 PM

Call the IRS:  1-800-829-1040  hours 7 AM - 7 PM local time Monday-Friday

When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.  

So after first choosing your language, then do NOT choose Option 1 (refund info).  Choose option 2 for "personal income tax" instead.

Then press 1 for "form, tax history, or payment".   

Then press 4 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.

Or you can contact your local IRS office.  See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1

Or you may want to contact a Taxpayer Advocate in your area.  See this IRS website for Taxpayer Advocate in your area and a toll free number - http://www.irs.gov/Advocate/Local-Taxpayer-Advocate

4 Replies
Level 15
Jun 7, 2019 2:58:59 PM

Call the IRS:  1-800-829-1040  hours 7 AM - 7 PM local time Monday-Friday

When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.  

So after first choosing your language, then do NOT choose Option 1 (refund info).  Choose option 2 for "personal income tax" instead.

Then press 1 for "form, tax history, or payment".   

Then press 4 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.

Or you can contact your local IRS office.  See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1

Or you may want to contact a Taxpayer Advocate in your area.  See this IRS website for Taxpayer Advocate in your area and a toll free number - http://www.irs.gov/Advocate/Local-Taxpayer-Advocate

New Member
Jun 7, 2019 2:59:02 PM

press 1 for English, then 2 for personal info, then press 1, then press 3, then press2, and listen to everything the automatic messaging has to say. then wait on hold for an agent. Hopefully you will get an answer for your tax refund.

Level 15
Jun 7, 2019 2:59:03 PM

You are responding to a post from 3 years ago.

New Member
May 1, 2020 8:27:41 AM

I am concerned about my return. Its been more then 60 days. I filed my return on Jan. 27 2020. Is their a delay of any kind? Am i getting my refund?