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Level 1
posted Feb 21, 2021 6:01:47 PM

Tax rejected

Hello my state tax e file were rejected because a county of residence was missing in the address information . I check the form I and fix the county of residence but when I was ready to send the e file  it’s shows they lowered my tax refund like around a half or less money that I was supposed to get when I file my state and federal taxes . Please if some can help me if how to fix it’s because when I login in to my account it’s show the amount that’s I was supposed to get but in the e file the amount change .  Thaks . 

0 8 967
8 Replies
Intuit Alumni
Feb 27, 2021 10:19:27 AM

Can you please clarify, was it your federal or state return that the refund dropped?

Level 2
Feb 27, 2021 10:45:03 AM

how do i change my 1040 staus to jointly instead of single

Intuit Alumni
Feb 27, 2021 10:59:14 AM

 To edit your filing status, please see the below steps:

 Log in to your TurboTax Online account, or open your TurboTax desktop program, \

  • Click to continue your return
  • Click on Personal Info
  • Find your filing status under your name
  • Click to edit

@bobbygriff2

Level 1
Feb 27, 2021 3:37:56 PM

Its the state return .

Level 1
Feb 27, 2021 3:39:24 PM

@Cass0317 @It’s  my state return . 

Intuit Alumni
Feb 28, 2021 11:41:00 AM

@Ja83 Which state, please?

Returning Member
Feb 28, 2021 1:29:15 PM

I do not have my PIN number how could I reset that the file my taxes

Intuit Alumni
Feb 28, 2021 2:05:45 PM