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Level 2
posted May 18, 2020 1:41:59 PM

Tax Refund still showing processing since Feb 10

I filed Feb 10 and was accepted, it's been on still processing ever since. I called back in March and they said due to my name change it could take up to 16 weeks. Some of my documents (1099-Cs) had my old name. 16 weeks is June 1st. It's May 18th and it's still processing with no updates no letters, nothing. Are they really not taking calls anymore? I feel like I'll never get my refund at this point... I changed my name on my SSN, if they needed proof the old name was me i could send them my court papers but no correspondence at all. Do I just wait indefinitely? Will I ever get my refund?

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5 Replies
Expert Alumni
May 20, 2020 8:42:38 AM

The online link is your best option to track your refund.  I have attached a link with more answers from the IRS as to why your refund may be taking longer to process.

Federal refund questions

 

There is a delay in processing the returns as the IRS is not processing paper returns at the moment due to Covid-19 and social distancing policies in effect.  

IRS operations

Level 2
May 20, 2020 12:32:04 PM

Mine was placed electronically Feb 10 not by paper. It hasn't budged since then. I called in March and they said it was due to my name change. If they asked me for the court order I could send it electronically but no one has contacted me. Is there any sort of number I could still call? It's almost been 16 weeks!

Expert Alumni
May 22, 2020 6:52:48 AM

The online link is your best option to track your refund.  I have attached a link with more answers from the IRS as to why your refund may be taking longer to process.

Federal refund questions

 

There is a delay in processing the returns as the IRS is not processing paper returns at the moment due to Covid-19 and social distancing policies in effect.  

IRS operations

 

 

Level 2
Jun 10, 2020 9:36:02 AM

Once again, thats the same exact response from before. My return was online not paper and it's still saying still processing and nothing else. Theres zero information. Who the heck can I call??

Expert Alumni
Jun 11, 2020 6:24:52 AM

800-829-1040