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Returning Member
posted Feb 17, 2024 12:16:37 PM

Summary Page missing a State

I have completed my return w/locally installed premier version.  When I get to the summary page I would expect to see my federal total for 2023, My NJ State total for 2023 and my NY state total for 2023.  NY is missing for the page all together.    Anyone else have this issue?   The "We Guarantee your maximum refund page is also missing my NY state return.  

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1 Replies
Expert Alumni
Feb 22, 2024 2:09:18 PM

Many things have been corrected in the latest updates to TurboTax. Are you still experiencing this problem?

 

Make sure you have ran all updates. 

 

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.