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Level 1
posted Apr 16, 2020 7:05:23 PM

Stimulus payment was sent to Turbo visa. 2018 return, also moved since then. No longer have card. Can not make account online nor can I speak to a real person. Need help?

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1 Replies
Intuit Alumni
Apr 16, 2020 7:24:19 PM

  • If you no longer have access to your Turbo Visa Debit Card: If you no longer have access to your Turbo Visa Debit Card, don’t worry. If you have registered your card and know your login credentials, you can request a replacement card by signing in to your Turbo Visa Debit Card account (https://secure.turbodebitcard.intuit.com/account/report-lost-or-stolen).
  • If you don’t know your account login information, call 888-285-4169 for assistance. You will not be charged for a replacement card or check; standard fees will be waived or refunded to you.