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New Member
posted Oct 16, 2023 11:07:23 PM

Spent hrs 'fixing' state taxes "address shouldn't be entered directly on state info worksheet." My info's correct and I've re-filled the forms many times. So frustrated!

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3 Replies
Level 15
Oct 16, 2023 11:14:30 PM

What is it that you need to fix?   Your information flows from the federal return to the state return.  The address you entered on your federal tax return is the address that flowed to the state return.   You want to make sure you are using the correct current mailing address on your tax forms so that they know where to send mail -- or a check -- to you.

New Member
Oct 16, 2023 11:37:19 PM

Which makes no sense because everything was correct on all tiers of my taxes! Redid the forms (federal to state) multiple times. I've been doing my taxes for years, first time on this platform. After a few hours, this is obviously a glitch I am just going to file elsewhere. Checking the forums, everyone is complaining about this too. 

Level 15
Oct 17, 2023 7:05:46 AM

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time daily