Shouldn’t I have gotten a email from turbo tax stating what was going on with my stimulus payment like everyone else got.

We're sorry to hear that you haven't received your payment yet. 

 

We’re doing everything we can to help customers affected by the IRS error get their stimulus payments as soon as possible. We will have more emails going out in the coming days, so if you haven’t received an email yet, it could still be on its way.

 

If you didn’t receive an email confirming your stimulus payment is on the way:

• We may not have enough information to process a payment for you
• You may not be eligible to receive a stimulus payment
• We are still working with the IRS and Treasury to find an alternative way to deliver stimulus payments to all eligible customers.

 

Check the IRS Get My Payment tool. The tool should tell you where your stimulus payment was deposited or mailed. The IRS has indicated there’s nothing you can do to change where they send your payment.

• Note: Updates may not be immediately reflected on IRS.gov, including the Get My Payment tool.

If you were entitled to a stimulus payment but did not receive one, and you didn’t pay for TurboTax with your refund last year, you may need to claim the Recovery Rebate Credit on your 2020 taxes to get your money.

 

Please see the following page for additional information: Why Haven’t I Received My Second Stimulus Check?

 

So I file my taxes w you guys every year, so I’m not sure why you guys wouldn’t have my info. The account I have with you guys is in the negative would that have any effect on the stimulus coming into that account? 

This link provides the most up to date information available from the IRS:  IRS Update

 

If you have a Turbo Card, this link will be helpful to you:  Turbo Card

 

This link will tell you more about the Recovery Rebate Credit:  Recovery Rebate Credit.