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Level 1
posted Jan 4, 2021 10:08:28 AM

Second stimulus,is it being sent back to the IRS due to Santa Barbara bank?

I am seeing alot of people saying that if we used turbo tax to file our taxes last year,that we will not be getting our 2nd stimulus checks direct deposited bc of Santa Barbara Bank.That they are being rejected and now we will have to wait on a paper check.I used turbo tax to file,but had my refund direct deposited in my bank.I got my 1st stimulus check fine.But people are saying that will not be the case this time.PLEASE SOMEONE CLEAR THIS UP FOR ME!

4 61 6573
24 Replies
Level 15
Jan 4, 2021 10:11:23 AM

If you did NOT request to have the TurboTax account fees paid from your federal tax refund, disregard any references to Santa Barbara Tax Products Group.

 

The stimulus payment will go to the account you entered for direct deposit on the 2019 tax return.  The direct deposit information cannot be changed.  If the account is closed the IRS will send the payment by mail or on a debit card.

 

Go to this IRS website for stimulus information - https://www.irs.gov/newsroom/treasury-and-irs-begin-delivering-second-round-of-economic-impact-payme...

 

Go to this IRS website to check the status of your payment - https://www.irs.gov/coronavirus/get-my-payment

 

If you do not receive the second stimulus payment on or before January 15, 2021 and you are eligible it will be entered on your federal tax return, Form 1040 on Line 30.

The Form 1040 has not been finalized and needs to updated to include the 2nd Economic Impact Payment.

Level 1
Jan 4, 2021 10:34:54 AM

I did choose to have the fees taken out of my refund.So what does that mean for me?

Level 15
Jan 4, 2021 10:36:56 AM


@Jessdawn085 wrote:

I did choose to have the fees taken out of my refund.So what does that mean for me?


See this SBTPG website concerning a stimulus payment - https://www.sbtpg.com/coronavirus-stimulus-payment-info/

Level 1
Jan 4, 2021 10:42:48 AM

Ughhh so this bank has caused ALOT OF turbo tax users not be able to get their stimulus checks direct deposited.We got it direct deposited last time and now they are doing this and rejecting it!!

Level 2
Jan 4, 2021 11:44:23 AM

Sounds like it. Apparently they rejected mine. Now gotta wait 2 days for them to send out a paper check and then wait on the Post office to do it’s job. So maybe I’ll have it in a month if I’m lucky. They should’ve sent us warnings this was a possibility with it happening to as many people as it is. They’ve delayed us even more so by making us miss the first round of mail outs. And now they’ve made it impossible to speak to a representative to discuss it at all. The tax software is fine, but I will make sure no one I know uses this piece of garbage card/bank from here on out. The outright disrespect of not being informed their could be complications and then making it so no one can communicate with them....it’s awful service at best. 

Level 1
Jan 4, 2021 1:06:25 PM

Well I don’t stay in the same address as I did last year and nobody will answer the phone so I can talk or even change my account information

New Member
Jan 6, 2021 6:09:43 PM

I know people that paid their fees up front or had no fees and they haven't gotten theirs either. There's just no rhyme or reason

New Member
Jan 7, 2021 9:20:13 AM

why does my irs status say Not Available? I received the first stimulus but not the second one! I will definitely not be using TurboTax this year!

Level 2
Jan 7, 2021 9:43:41 AM

I get the reasoning behind this, but as customers we should have been warned. Now there is no telling when or if we will get this stimulus. I will not be using turbo tax again.  Last year, I received my refund in ANYTHING but turbo time, I think it was like, 6 weeks?

Expert Alumni
Jan 7, 2021 9:56:17 AM

We understand that a number of clients are experiencing challenges regarding the receipt of their stimulus payment and are working to resolve this with the IRS. Please click on the following link for additional information: Why Haven’t I Received My Second Stimulus Check?

Level 2
Jan 7, 2021 10:45:28 AM

I have read and reread all of these things, and there is STILL no answer as to when or if check will be supplied. "Well...it may be sent by paper check...or you can file for a credit with your income taxes"....does NOT pay my rent or put food on my table TODAY. The American people are FED UP with excuses about not getting relief, not just from your company but from the government that WE pay to take care of us in times of emergency. Guess what?  You have ALL failed miserably. Congratulations, job well done.

Expert Alumni
Jan 7, 2021 10:51:01 AM

We understand that a number of clients are experiencing challenges regarding the receipt of their stimulus payment and are working to resolve this with the IRS. Please click on the following link for additional information: Why Haven’t I Received My Second Stimulus Check?

New Member
Jan 7, 2021 1:45:57 PM

have a date or any other arrangments being made as of now.

 

Expert Alumni
Jan 7, 2021 2:02:28 PM

If you paid TurboTax with your refund last year, TurboTax has provided the IRS with your correct account information, and the IRS is working to send your payment to you within days. Please see this article.

New Member
Jan 7, 2021 3:07:53 PM

I sure hope so i have been a loyal turbo customer and they had the 1st stimulus check on point went rite into my bank acct now for some reason im sitting here like ok what happened nothing changed on my part in 4 years but no 2nd check!?

Expert Alumni
Jan 7, 2021 3:18:08 PM

To check on your second stimulus payment, please follow these steps:

  1. Check the IRS Get My Payment tool. The tool should tell you where your stimulus payment was
    deposited or mailed. The IRS has indicated there’s nothing you can do to change where they send your payment.
  2. If your payment was delivered to a prepaid Turbo® Visa® Debit Card and you no longer have it, we’ll help you get a replacement card at no cost.  Just click on this link:  Get a replacement card 
  3. If you paid for TurboTax with your refund last year, we have given the IRS your correct account
    information and they are working to send your payment within days.
  4. If you were entitled to a stimulus payment but did not receive one, and you didn’t pay for TurboTax with your refund last year, you may need to claim the Recovery Rebate Credit on your 2020 taxes to get your money.

For more information, please click on the following links:  

Level 7
Jan 7, 2021 5:35:15 PM

That has been fixed and the money is going into the right bank accounts.

Level 1
Jan 7, 2021 7:00:26 PM

OK well have take out my refund but I use my own bank routing number , not prepaid card they offer yet nothing for me. And turbo tax hasn't sent email.

Sad thing is I filed my taxes already before this crap happened 🤬🤬

Level 2
Jan 7, 2021 8:46:24 PM

I used the option to have my fees deducted from my return, but I didn't get the email that was sent out yesterday by Turbo tax stating that my second stimulus payment will be sent out. Does that mean I'm not getting it? I know I qualify for the direct deposit but since I didn't get the email I'm very worried (I checked all mailboxes and I regularly get product emails from Turbo tax). 

New Member
Jan 8, 2021 1:07:01 AM

Please do not keep sending us emails, that only gives us false hope. 

Level 7
Jan 8, 2021 1:42:20 AM

The IRS sent the money to the wrong bank.  Maybe we should boycott them.

New Member
Jan 8, 2021 3:35:59 AM

We did too and the website for IRS has consistently said not available when we put my husband's social in. I put my social in and it said the check was being mailed like turbo tax update's stated would happen. If you filed with someone else, check their social in the site. I think the IRS was moving so fast, they screwed up a lot of stuff..lol..never assume they got it right or should have..lol.😉

New Member
Jan 8, 2021 10:46:09 AM

Ridiculous runaround bull**bleep**. Mine says information not available. I paid out of refund, got the dumbass email, and still no answers, no date, and no body answers your **bleep**ing phone. Tell me if I'll get the **bleep**ing deposit. I bet ur **bleep**in ass got urs. Piece of **bleep**

Level 2
Jan 8, 2021 11:05:09 AM

Hi, i just had a quick question about the stimulus check, i had my bank account i used for 2019 taxes closed last year and could not update the information at the IRS. Will i still get a Stimulus check in the mail or will i have to claim it on my tax return for 2020?