Did you already efile the Federal return? If so, you can't efile the State return until the Federal return has been accepted. The IRS will begin processing the Federal returns on January 23.
If it says "incomplete," then your State return has not been efiled. You will need to come back later and file it.
At this time of year, the State return most likely says "incomplete" due to forms which are not yet available. You can view and monitor the availability list at the FAQ below:
State forms availability dates:
https://ttlc.intuit.com/questions/1908857-state-forms-availability-table-for-turbotax-individual-per...
Once the forms you need are available, and once your Federal return has been accepted, here's how to open your return back up to finish, review, and file the State return:
Did you already efile the Federal return? If so, you can't efile the State return until the Federal return has been accepted. The IRS will begin processing the Federal returns on January 23.
If it says "incomplete," then your State return has not been efiled. You will need to come back later and file it.
At this time of year, the State return most likely says "incomplete" due to forms which are not yet available. You can view and monitor the availability list at the FAQ below:
State forms availability dates:
https://ttlc.intuit.com/questions/1908857-state-forms-availability-table-for-turbotax-individual-per...
Once the forms you need are available, and once your Federal return has been accepted, here's how to open your return back up to finish, review, and file the State return: