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Level 1
posted Feb 25, 2020 5:04:17 PM

Santa Barbara Bank

Is the TPG "Santa Barbara Bank" website currently down? 

1 3 1618
3 Replies
Expert Alumni
Feb 26, 2020 11:38:11 AM

As of this time today, the site appears to be up and running.

New Member
Feb 26, 2020 12:16:41 PM

Why is it taking Santa Barbara so long to send me my return?

Level 15
Feb 26, 2020 12:19:16 PM


@Mantillaa90 wrote:

Why is it taking Santa Barbara so long to send me my return?


If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the service charge deducted. The third party processor will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.


For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/


Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information