Return still being processed. No issue date. No topic number. No bars. I filed and was accepted Feb 12. It’s been 21 days now. I called the IRS number and get automated system how do I reach a

Level 2

Mar 5, 2021 5:16:06 AM

I've done this and it worked.

Once you’ve set your language, don’t choose Option 1 (regarding refund info).

Press 2 for “For answers about you personal income taxes...” instead.

Next, press 1 for “For questions about form you have already submitted...”

Next, press 3 “for all other questions.”

Next, press 2 “for all other questions.”

When the system asks you to enter your SSN or EIN to access your account information, don’t enter anything.

After it asks twice, you will be prompted with another menu.

Next, press 2 for “personal or individual tax related questions”

Finally, press 4 for all other inquiries. The system should then transfer you to an agent.

Intuit Alumni

Mar 9, 2021 3:32:59 PM

Some returns will stay Pending for several days or even longer, especially with the IRS filing delay and backlog this tax season due to COVID closing the offices and leaving the IRS with very few employees working for the past year. The IRS has not stated how long returns can or will remain in pending status.

Please click IRS Operations During COVID-19: Mission-critical functions continue to learn more.

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Return still being processed. No issue date. No topic number. No bars. I filed and was accepted Feb 12. It’s been 21 days now. I called the IRS number and get automated system how do I reach a