Turbo Tax does not issue your refund, the IRS does; as such, we have no control over how long it takes to get to you. With that being said, if you elected to have your Turbo tax fees deducted from your refund, that service is processed through a third party - Santa Barbara Tax Products Group (SBTPG). Their contact information can be found here if you selected this option and you want to reach out to them. Additionally, IRS contact info can be found here.