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New Member
posted Dec 22, 2020 8:16:53 AM

Replacement card support

I received my new card in the mail and I have tried activating it at least 30 times it says it's activated and then when I go to use it it says decline that still got a lock on it I need to talk to a representative over the phone immediately [phone number removed] thank you.

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1 Replies
Level 15
Dec 22, 2020 8:24:23 AM

Call the phone number on the back of the card for assistance or use the website.

 

If you have any questions or need assistance with your Turbo Visa Debit Card, visit TurboDebitCard.com or call  toll-free at (888) 285-4169.

 

The Turbo® Visa® Debit Card is provided by Green Dot Corporation and is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. Visa is a registered trademark of Visa International Service Association. Green Dot is a registered trademark of Green Dot Corporation. Intuit and Turbo are trademarks and/or service marks of Intuit Inc.