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New Member
posted Feb 3, 2020 6:39:32 AM

Refund was received and then was approved but now when I check wheres my refund it’s saying error incorrect information?

Irs accepted and then approved but now error message is saying wrong info

0 4 651
4 Replies
Returning Member
Feb 3, 2020 6:42:47 AM

Same here! My daughters has been saying that since she filed last week and hers was approved too. 

Expert Alumni
Feb 3, 2020 11:43:51 AM

If there is no record of your return at where's my refund  or you are getting the message "You may not have entered your information correctly",  an important factor can be if you are married filing jointly.  Make sure you are using the Social Security Number for the name that appears first on the return.  Keep in mind that once the IRS notifies TurboTax that your return was accepted we won't get any more information from them.

 

Here are some other common reasons why your refund is not showing at Where's My Refund:

 

https://ttlc.intuit.com/replies/4242575

 

Returning Member
Feb 5, 2020 9:59:53 AM

Mine is doing that now too, what ended up happening with yours? 

New Member
Feb 5, 2020 6:49:05 PM

I received my refund today in my bank acct.  thank you for the replies