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New Member
posted Jul 25, 2025 1:23:18 PM

Refund was not correctly received Credit Karma issued wrong refund

First card I received I didn't know it was my refund so I threw card away then i called for a new credit karma card when the issued underpaid credit card missing $172

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2 Replies
Employee Tax Expert
Jul 25, 2025 3:22:08 PM

Please use this link to contact Credit Karma.  They will be able to review your account and answer any questions in regards to the difference in the balance.

Level 15
Jul 25, 2025 3:56:08 PM

And.....when you say the refund amount was wrong----did you choose to pay your software fees by having them deducted from your federal refund?   If you did that, remember that there was a "refund processing fee" of $40 ($45 in CA) + whatever your TurboTax fees  + tax  that would have been deducted from the total amount of the federal refund that they put on your card.

 

 

How can I see my TurboTax  fees?   

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/review-fees-turbotax-online/L1XnIzgzg_US_en_US?uid=m682vq7k

 

What is Refund Processing Service?