TurboTax gets no information about the status of your refund.
In normal times, the IRS says that most filers get their refunds within 21 days from the time their tax return is accepted.
Many returns are taking longer now since the IRS did not process returns for a while and there is now a big backlog of unprocessed returns.
The IRS is currently not processing any mailed returns.
If you efiled your return, have you confirmed that the return was submitted by TurboTax and accepted by the IRS?
https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp
If accepted, what does the IRS tracking web site say about the status of your refund?
https://www.irs.gov/refunds
Here is an IRS Q&A with information about refunds:
https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
I am in a similar situation and when I use the IRS Refund Finder tool, I get results saying that they can't find my return at this time. I know the data I entered is correct because I took it from your website. I am unable to speak with a human at the IRS. Is there anyway to verify that my taxes were even received by the IRS?
If you mailed your return after the IRS quit processing mailed returns, there is no way to find out because the mailed returns were put in a stack unopened when they arrived in the mail. Nothing would be done with it anyway until they start processing mailed returns again.