Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 4, 2019 3:48:50 PM

Refund processing fee...I DIDNT GET MY REFUND AS THE IRS TOOK IT FOR BACK PAYMENT SO I DIDNT USE THE SERVICE TO DIRECT DEPOSIT AND SHOULD NOT HAVE TO PAY THE FEE...

0 1 250
1 Replies
Intuit Alumni
Jun 4, 2019 3:48:52 PM

If the IRS took your return, you will not have to pay the refund processing fee. You will however still need to pay the fees for using the TurboTax software to prepare your return. 

You should receive an email explaining the options to pay your TurboTax fees. 

https://ttlc.intuit.com/replies/3302146