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Returning Member
posted Jul 28, 2020 4:40:17 PM

Refund Processed by IRS last Friday but not updated on TurboTax

When I checked the IRS "Where's my Refund?" page last Friday, it said my refund was processed. But when I go to TurboTax to check my status, it still just says my refund was accepted. Any ideas why there would be that delay on TurboTax? And how does a customer go about talking to an actual human being from TurboTax?

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2 Replies
Level 15
Jul 28, 2020 4:50:44 PM

Turbo Tax will always say Accepted.  After Turbo Tax transmits your return they are done with their part.  The IRS doesn't update or tell Turbo Tax when they process and approve your refunds.

Level 15
Jul 28, 2020 4:54:05 PM

What does Accepted mean

https://ttlc.intuit.com/community/return-status/help/what-does-accepted-mean/01/26285

 

What happens after your return is accepted

https://ttlc.intuit.com/community/return-status/help/my-return-got-accepted-what-happens-next/00/26517