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posted Mar 14, 2022 9:04:45 AM

Refund expected by today,The IRS where's refund page finally changed status today to " We apologize..return processing..delayed beyond timeframe. HELPorSupport turbotax!?

paid for deluxe - but after filing there is no support button, was a large refund..only bought turbo tax for help and speed and so far its delayed and no support

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1 Replies
Level 15
Mar 14, 2022 9:07:42 AM

The IRS has been severely backlogged for a long time.   Many people are getting this message.   TurboTax does not get any information after you file your tax return so no one at TT knows a specific reason why you are getting that message.   If the IRS wants any other information from you they will let you know by letter.   Meanwhile all you can do is wait patiently and watch the IRS site.   The IRS is your only source of information.