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New Member
posted Apr 24, 2025 8:37:36 AM

received notice cp23 for 2024 taxes prepared by intuit. changes do not match filed taxes?

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2 Replies
Expert Alumni
Apr 24, 2025 8:41:23 AM

TurboTax has a special phone number for help with tax letters. Click on the blue button that says "Get help from TurboTax support" after you click here.

 

Just in case, How to submit documentation for accuracy guarantee claims.

Level 15
Apr 24, 2025 8:54:59 AM

CP23 IRS corrected your return because it found a difference between the amount of estimated tax payments on your tax return and the amount it posted to your account. you'll need to respond to the notice by providing proof of each and every estimated tax payment you made. you can use bank or credit card statements. It would also help if you circled or highlighted the payment on the statement.

 

you can go to the IRS website and look up online what the IRS shows. if you can identify which payments or payments are missing you may need to only send proof for those. It would be the account transcript. if you don' want to register you can request it by mail

https://www.irs.gov/individuals/get-transcript